AML / Customer Verification
1. Why we verify
As part of our anti-money-laundering and fraud-prevention procedures, we may need to verify the identity of our customers and the legitimacy of transactions before completing an order.
2. What we may request
- Proof of identity — for example, a valid passport or driving licence.
- Proof of address — for example, a recent utility bill or bank statement.
- Additional transaction information — the purpose and nature of the transaction where required.
- Payment / source information — where required, information about the source of funds or the payment account.
3. What may happen
Orders may be delayed, declined or cancelled where required by law, by our compliance procedures, by fraud-prevention requirements or by payment-provider requirements.
4. Payments
Hartco Aurum does not accept high-value cash payments. Payment is by bank transfer unless we agree otherwise in writing.
Important: Hartco Aurum Ltd is not FCA-regulated and does not provide financial or investment advice. Verification is part of our standard compliance and fraud-prevention process.
Hartco Aurum Ltd · The Gold Consultancy